I replaced a broken wooden handle and latch assembly on a 25 yo Hurd patio slider. Quick and easy part search, easy to tell it was the correct part from online pictures, easy to order, free shipping, exactly correct part and matches original wood, minutes to install, looks great. I did not check price elsewhere so can't comment on that other than my time saved finding the correct high quality part at R+R so easily on first try. Website Customer
I had a patio door problem that was unique and had tried several other vendors for over 3 months with no resolution. Price wise my problem is small but it was a huge function problem for myself. I stopped by R&R and found a company that took ownership of my problem which was a unique experience in itself. The folks at R&R are professionals who treat you like a customer and genuinely care about their customers and I highly recommend them. Thank you R&R for going above and beyond excellent customer service. Gary G. Colorado
R&R was very helpful in assuring I bought the correct product for restoring my Hurd casement windows. They mailed me samples at no cost so I could compare the weatherstrip with the strips in my windows that needed replaced. I was absolutely sure I was purchasing the correct replacement prior to ordering 300 ft of the product. Price was cheapest I found anywhere and shipping was free. Package arrived in a few days with no problems and well packaged. They also gave me some install hints over phone that turned out to be a great help with install. All in all a great experience and would buy from again and highly recommend to other buyers. Job is complete and windows ready for winter. Thanks for all your help! - Gregory S, NM
This is the second order I have placed from R&R Windows. This order also came well packaged, plenty of wrapping to prevent metal crank mechanisms from breaking out of the box. They also included a couple samples of other parts that might wear out. Package was shipped promptly and arrived within the time expected. This company provides great service. I will not hesitate to do business again, and will likely need to do so since we've moved into a house with the same brand windows. - M.H. Cedar Falls, IA
Excellent transaction and fast shipping. Just what I needed and it was so easy. Great company! - Website Order Customer
The product I ordered was received the day before yesterday. Very expeditious!
For some reason, I don't quite understand, I ordered the correct gearbox. It took five minutes to install the thing, and the fit was perfect.
For a short period of time I'm a hero, in the opinion of my wife.
I'm for ever grateful for your great service.
Again, Thank You! - Dr. Janson CA
R and R window provided me a door handle replacement kit at a fraction of the price available elsewhere (and believe me I searched). The product arrived promptly and the customer correspondence was prompt and professional. Excellent merchant. - Out of State On-line Order Customer
Absolutely love the Hurd doors!!! R&R Windows were exceptional~ Personell- Very knowledge & helpful, went out of their way to show us everything. Installers- Very professional & very clean The French Doors are so easy to work. I feel very secure. The screens just glide. The doors have made a big difference in the Temp of the room. We did compare, so we knew when we found R&R Windows, they were the one. Thank you, thank you. I will recommend to everyone! - Dee G. Denver, CO
We have just replaced all of the windows in our home with Hurd wood windows. The sales people were very knowledgeable and the installers professional in our home. We would definitely recommend R&R. Rose - Colorado
Ron and Ronnie are professionals when it comes to windows and doors, they care and their pride shows in the quality of their work. Ive seen home improvement companies pay less skilled individuals to do installs, this is not what they do. They don't try to up-sell or recommend what you don't need and aren't afraid to tell you it doesn't need replacing. They walked me through the install and operation of the windows explaining all the changes done.
Their attention to detail is amazing, very top quality work. Overall, I had a great experience with R&R and Id highly recommend them. - Bob M. Colorado
Thanks for having the gray bubble delivered. We had the windows painted after the Ron's repair work and everything looks great.
Ray B. - Colorado
Ron, Thank you so much for the great replacement windows and the great work installing them. We really enjoy them and I'm so glad we went with the double-hung style as they are a snap to open and clean. You and your son Ron were a pleasure to deal with. I will definitely recommend you to anyone who needs replacement window. Thank you again for the great job.
Duane H. – Thornton, CO
Star, I received 3 quotes for this work and settled on R&R because of your attitude and Ron’s. I do not know windows and you guys did not talk down to me. The others did. I am sure your business will be very successful.
Eric – Colorado
You guys are wonderful to work with. Mark E. – Colorado
Star, It’s Friday morning and I just had to tell you what a pleasure it has been working with your family. Talk about professionals, Ron and Ronnie are true pros! You too have been great in putting it all together and making all this happen. Of course, at the top of my mind – the cleaning, the house cleaning afterword was minimal. Except for some vacuuming, all was back in place before the evening was over. I have a house painter that does a beautiful job, but when she leaves, I now call in assistance to get my home back in order. And, there were the inevitable problems but the guys worked though them steadily and calmly. Again, we have had workmen who made a difficult situation even more difficult for us with their behavior. I have lived long enough to have numerous bad experiences. I certainly had been dreading this project, but Ron and Ronnie make it far easier that I could have ever anticipated. We can look forward to finishing up with much more reassurance that it will go smoothly for us than we could when we first began this whole process. And Ron’s reassurances that R&R will stand by their product is a bit of heaven here at “3275”! Thanks to all of you for a job well to date (and we know will be well done at the conclusion)!
Signe F. – Vacation Home in Silverthorne, CO
Thank you so much for all you are doing for us!! You guys give Hurd a really good name!!
Mary D. – Canyon City, CO
Thank you both for doing above and beyond for us. Thanks for treating us as if we were one of your original customers!! We will be informing Hurd of our pleasant and professional experience with your company!!!
Mary – Canyon City, CO
This letter is to compliment you and your crew for the excellent job you did installing our windows and the front door in December 2001. We knew right away that installation was done correct and professionally because of the drafts we had felt before you installation began and new we don’t feel any. By insulating each window and making them airtight as you did, we will have may comfortable days and evenings when the cold weather hits us.We were very impressed with your quality workmanship. After all, one can purchase very expensive windows but if they are installed wrong or sloppy, that is a waste of money. The installer is the key. Thank you for your dedication and doing a quality job for us and please use this as a Letter of recommendation to future clients. We are happy to recommend your company to those clients who need input on a first had basis.
Charles M. – Castle Rock, CO
The father and son team did an excellent job, please pass on my thanks. I was on a conference call when they completed the task and couldn’t properly thank them. Also, they are very honest, they were short two screen frame end pieces and could have easy hidden that fact, but they went out of their way to tell me about it and reduce the hardware invoice accordingly. Again thank you for the propt and professional service.
Doug R. – Evergreen, CO
Thank you all for the wonderful and professional service. Most of all I value a quality and professional effort. Most contractors cut corners. Your team does not. A job is never good if it is not well done. It is just money wasted. I will never build another home and let framers install windows! The windows are nice!
Ken S. – Elizabeth, CO
I contacted R&R Window Service to repair a Hurd window that had developed a leak. I explained the type of windows I have and they did the rest. An appointment was scheduled in advance and I was contacted when the installers were close so I did not have to sit home and wait. The installers were fast, professional and efficient. They noticed a slight defect in the first window installed, I am not sure I would have caught it, and immediately took pictures and arranged to have it replaced. They researched the type of window for a perfect match and followed up when the new window was in. I would recommend R&R for new or replacement windows. They are knowledgeable and very professional.
Rebecca R. Niwot, CO