This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy Policy

R&R Window Service, LLC dba R&R Windows & Doors is a privately owned company and we take very seriously the responsibility for keeping our customer’s data safe.

We collect and store certain information about our customers solely for the purpose of conducting business with them. This information is limited to R&R personnel only. We never sell, transfer, or trade this information unless we are compelled to do so by law or as required for conducting business with third party vendors – such as credit card processing.

Promo emails: Occasionally R&R Windows & Doors send coupon codes as a thank you to our past customers. If you would not like to be included in promo emails you can say so in comment the box of your order or contact R&R Windows & Doors directly and our team will remove your email from our promo emailing lists.

Website Security: Our website is powered by Yahoo! who uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information. Credit card information is SSL encrypted and once entered on Yahoo!, it will not be displayed back to customer or R&R in its entirety. Yahoo! maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect all other personal information.

Data Security: All critical data on R&R computers is password protected and only authorized personnel have access to such. Credit card information is destroyed immediately after payment of an order is made. Daily backups are made and stored offsite in a secure location.

Facility Security: An alarm system is in place and only authorized personnel have access to this and keys to facility.

Credit Card Processing: Only authorized personnel are allowed to process credit card payments. Credit card information is destroyed immediately after payment of an order is made. Batch reports are reconciled to individual postings daily. R&R has partnered with Best Card (powered by First Data). Our service provider is responsible for maintaining proper security of cardholder data and for maintaining proper controls to protect all data of our in a secure manner. Monthly vulnerability scans are done and an annual PCI assessment is done to ensure security.

Updated 12/19/12